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    Junk For Joy Inbound Sales

    Junk For Joy Inbound Sales

    Month: October 2022

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    Operations/Assigning Issues

    Rush Pickups

    October 26, 2022November 23, 2022 user

    If a donor needs a rush pickup, first tag the donation as a rush. Then once the donation is saved, create a phone ticket (in

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    Updating Tasks/Statuses

    Donation Statuses

    October 26, 2022November 23, 2022 user

    The status of each donation/lead needs to be updated manually. Statuses are found on the top right side. After working on a follow up, change

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    Updating Tasks/Statuses

    J4J Follow ups (Tasks)

    October 24, 2022November 23, 2022 user

    Followups in J4J are called Tasks. They are found under the Tasks tab. Tasks are sorted by your own follow ups and unassigned follow ups.

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    Portal

    Navigating the Junk for Joy Portal

    October 24, 2022November 19, 2022 user

    The portal we use is http://junkforjoy.oorah.aws/Backup website: https://www.junkforjoy.org/donate-car.php?cs=1User name is the same username as your admire username. When you log in, the page you were

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    New Donations

    Entering Leads/Donations

    October 6, 2022January 25, 2023 user

    To set up a new donation, click the ‘ADD DONATION’ button in the top right corner of the donations tab. Make sure to set the

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