When a donor calls after the car has been picked up by Copart and there is a title issue, please do a COLD transfer to
Category: Post Pickup
We can now send pickup receipt through the portal. Click the three dots near the Picked Up status and select ‘send pickup receipt’. The green
In the assigning tab, in the receipt section, click “Send Receipt and Voucher” After sending the receipt, a pop up will tell you it was
If a vehicle is picked up by Copart and there’s a title issue (car has not been sold), please send the calls/emails/ texts directly to
When a car sells for over $500, we request that the donor sends us their SSN. Please save it on the assigning tab. It will
The email address to send violations to is violations@junkforjoy.orgIf an email/text comes in with a violation, please classify it, and assign it to R’ Bliakhman.