If something needs to be reassigned for some reason, please write the reason in the activity. Then create a needs reassigning follow-up and change the
Year: 2022
If a donor needs a rush pickup, first tag the donation as a rush. Then once the donation is saved, create a phone ticket (in
The status of each donation/lead needs to be updated manually. Statuses are found on the top right side. After working on a follow up, change
Followups in J4J are called Tasks. They are found under the Tasks tab. Tasks are sorted by your own follow ups and unassigned follow ups.
The portal we use is http://junkforjoy.oorah.aws/Backup website: https://www.junkforjoy.org/donate-car.php?cs=1User name is the same username as your admire username. When you log in, the page you were
To set up a new donation, click the ‘ADD DONATION’ button in the top right corner of the donations tab. Make sure to set the
Junk for Joy is a donation entity where the funds raised support Oorah. We operate predominately out of Texas, however pickup is possible in all
IS Team: Reps take care of all incoming phone donations as well as follow up on those donations. They also answer chats and respond to