When a car sells for over $500, we request that the donor sends us their SSN. Please save it on the assigning tab. It will
For suspected programming bugs, please email faigy.pilc@oorah.org, and copy chana.horowitz@oorah.org and efrat.muller@oorah.org. If you cannot access Jump, enter donations online on the Junk For Joy
You access the Junk for Joy chats portal here. Sign in:The user name is emma@junkforjoy.org and the password is Swarth1805#The “S” must be capitalized! Once
We currently only have a few vendors (but we hope to add on a few more very soon). We have: Copart Auto AuctionPeddleHouston AutoCharitable AutoU
Boats, motorcycles and RVs are done a little differently in Junk for Joy. If a Tow Fee email or pictures of a boat/RV/motorcycle come in,
The email address to send violations to is violations@junkforjoy.orgIf an email/text comes in with a violation, please classify it, and assign it to R’ Bliakhman.
If something needs to be reassigned for some reason, please write the reason in the activity. Then create a needs reassigning follow-up and change the
If a donor needs a rush pickup, first tag the donation as a rush. Then once the donation is saved, create a phone ticket (in
The status of each donation/lead needs to be updated manually. Statuses are found on the top right side. After working on a follow up, change
Followups in J4J are called Tasks. They are found under the Tasks tab. Tasks are sorted by your own follow ups and unassigned follow ups.