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    Junk For Joy Inbound Sales

    Junk For Joy Inbound Sales

    Day: October 26, 2022

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    Chats/Emails

    J4J Chat/Email slots

    October 26, 2022September 4, 2024 user

    During your slot you are also responsible to clear incoming emails, texts, and abandoned calls in the communications tab in Jump. As a reminder, if

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    Operations/Assigning Issues Post Pickup

    Title Issues

    October 26, 2022November 22, 2022 user

    If a vehicle is picked up by Copart and there’s a title issue (car has not been sold), please send the calls/emails/ texts directly to

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    New Donations Operations/Assigning Issues

    Release of Liability- California

    October 26, 2022November 23, 2022 user

    If we get a donation that is located the state of CA, please make sure to get the VIN# and the plate# and send an

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    Post Pickup

    SSN/EIN

    October 26, 2022November 22, 2022 user

    When a car sells for over $500, we request that the donor sends us their SSN. Please save it on the assigning tab. It will

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    Questions

    Technical Issues/ Questions

    October 26, 2022July 19, 2023 user

    For suspected programming bugs, please email faigy.pilc@oorah.org, and copy chana.horowitz@oorah.org and efrat.muller@oorah.org. If you cannot access Jump, enter donations online on the Junk For Joy

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    Chats/Emails

    Chats

    October 26, 2022January 4, 2023 user

    You access the Junk for Joy chats portal here. Sign in:The user name is emma@junkforjoy.org and the password is Swarth1805#The “S” must be capitalized! Once

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    Operations/Assigning Issues

    Tow Companies

    October 26, 2022October 25, 2023 user

    We currently only have a few vendors (but we hope to add on a few more very soon). We have: Copart Auto AuctionPeddleHouston AutoCharitable AutoU

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    Operations/Assigning Issues

    Towfee Approvals

    October 26, 2022November 23, 2022 user

    Boats, motorcycles and RVs are done a little differently in Junk for Joy. If a Tow Fee email or pictures of a boat/RV/motorcycle come in,

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    Operations/Assigning Issues Post Pickup

    Violations

    October 26, 2022November 23, 2022 user

    The email address to send violations to is violations@junkforjoy.orgIf an email/text comes in with a violation, please classify it, and assign it to R’ Bliakhman.

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    Operations/Assigning Issues

    Needs Reassigning

    October 26, 2022November 23, 2022 user

    If something needs to be reassigned for some reason, please write the reason in the activity. Then create a needs reassigning follow-up and change the

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