Below is a sample Texas title showing where the donor needs to sign both in the front and back of the title. Donors receive this
When a donor calls after the car has been picked up by Copart and there is a title issue, please do a COLD transfer to
If you know which record number you are looking to open, all you have to do is put that number in the Go To Donation
In the admin tab of the donations section, there is a button that says View Logs. There you can see when any changes were made
On every call, we need to ask the donor how they heard about us. We have started advertising on TV as well so please make
We can now send pickup receipt through the portal. Click the three dots near the Picked Up status and select ‘send pickup receipt’. The green
In the assigning tab, in the receipt section, click “Send Receipt and Voucher” After sending the receipt, a pop up will tell you it was
During your slot you are also responsible to clear incoming emails, texts, and abandoned calls in the communications tab in Jump. As a reminder, if
If a vehicle is picked up by Copart and there’s a title issue (car has not been sold), please send the calls/emails/ texts directly to
If we get a donation that is located the state of CA, please make sure to get the VIN# and the plate# and send an